Privacy Policy
Last updated: June 8, 2026
Seek IT Solutions respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, submit an enquiry, book a call or engage us for digital marketing, AI automation, website, lead generation or IT support services.
We aim to manage personal information in line with applicable Australian privacy obligations and accepted good practice, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
Who We Are
Seek IT Solutions is a Melbourne, Victoria based business serving clients in Australia. SEEK IT SOLUTIONS PTY LTD holds ABN 73 697 741 049. You can contact us at info@seekitsolutions.com.au or on 0431 106 101.
What Information We May Collect
Depending on how you interact with us, we may collect personal information such as your name, business name, email address, phone number, website address, social media details, service requirements, project information, communication history and any other information you choose to provide.
We may also collect technical information such as IP address, browser type, device information, referring pages and website usage information through cookies, analytics tools or server logs.
How We Collect Information
We collect information when you complete contact or booking forms, email or call us, engage us to provide services, communicate with us during a project, or browse our website.
How We Use Your Information
We may use your information to respond to enquiries, provide proposals, deliver and manage services, communicate about projects, send updates you have requested, improve our website and services, maintain internal records, process payments where relevant and comply with legal obligations.
We do not sell your personal information to third parties.
Cookies, Analytics and Marketing Tools
Our website may use cookies or similar technologies to improve user experience, measure traffic and understand how visitors use our site. We may also use tools such as website analytics, advertising or tracking platforms to help us improve performance and marketing effectiveness.
You can usually control cookies through your browser settings, although disabling them may affect how some parts of the website function.
Disclosure to Service Providers
We may share personal information with trusted third-party providers who help us operate our business or deliver services, such as website hosting providers, analytics providers, email systems, CRM tools, booking platforms, advertising platforms, payment processors or technical subcontractors. We only do this where reasonably necessary for business or service delivery purposes.
Overseas Disclosure
Some of the tools or service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to work with reputable providers and handle information in a way that is appropriate to the nature of the information and the services being provided.
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Access to personal information is limited to people who need it for legitimate business purposes.
We retain personal information only for as long as reasonably necessary for the purpose it was collected, to manage our business records, or to meet legal and contractual obligations.
Access, Correction and Complaints
You can request access to the personal information we hold about you, or ask us to correct information that is inaccurate or out of date. You can also contact us if you have a privacy concern or complaint. We will consider your request and respond within a reasonable time, and we aim to respond within 5 business days where practical.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers or legal obligations. The latest version will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Seek IT Solutions at info@seekitsolutions.com.au, call 0431 106 101, or write to Melbourne, Victoria, Australia.